Member organisations

1625 is a service for young people, aged 16-25, living in social housing in Bristol and the surrounding area.

Age UK Bristol offer a comprehensive Information & Advice service that offers advice to anyone over 55 who lives or works in Bristol. We can also offer advice to family members or carers who are supporting older individuals who are over 55.

Shire Advice Service is operated by ACFA member, Avon (University Settlement) Community Association, a registered charity. It offers a wide range of advice, information and advocacy covering welfare benefits, debt and housing.

Established in 1995 ACFA member, the Brigstowe Project, is a front-line, responsive charity working across Bristol, South Gloucestershire, North Somerset and BANES to provide free confidential support, information and advice to people living with or affected by HIV.

ACFA member, Bristol and Avon Chinese Women's Group is a registered charity that exists to support the health and social care needs of Chinese women and their families in Bristol and across the South West.

Part of Bristol City Council, the Welfare Rights and Money Advice Servce (WRAMAS) provides benefits and money advice, consultancy, information and training, to a range of clients, services and organisations throughout Bristol.

Bristol Law Centre provides specialist legal advice and representation to people who could not otherwise afford access to justice.

Established as a registered charity in 2006, ACFA member, Bristol Somali Resource Centre (BSRC) provides free and impartial information, advice and guidance on range of issues including welfare, housing, immigration, schools and employment.

ACFA member, the Home Energy Team at the Centre for Sustainable Energy provides free, impartial, energy saving advice.

Established in 1965, ACFA member, CHAS (Bristol) is a small registered charity helping homeless and poorly housed people in Bristol.

ACFA member, Citizens Advice Bath & North East Somerset, is an independent charity that provides free, impartial advice and information on a range of issues from employment to housing and debt.

ACFA member, Bristol Citizens Advice, is an independent charity that provides free, impartial advice and information on a range of issues from employment to housing and debt.

ACFA affiliate member, Deighton Pierce Glynn (DPG) is a firm of solicitors whose work includes human rights, discrimination, healthcare, planning and environmental, public sector funding, community care, housing, asylum support and social security cases, both in the English courts, before the European Court of Human Rights and in the European Court of Justice.

Established in 1982, ACFA member, Missing Link, is a mental health and housing service for women in Bristol providing a range of support to women with acute or long term mental health needs.

ACFA member, Nailsea Disability Initiative (NDI) is a registered charity, run entirely by volunteers, providing free information and advice to the public on all issues relating to disability to the public.

North Bristol Advice Centre provides free and independent advice and support in North Bristol & South Gloucestershire. They offer weekly advice appointments across the area. Booking essential. North Bristol Advice Centre also provide advice online or by telephone.

To book an appointment or to find out more Tel: 0117 951 5751

For details of appointment days and locations, visit or click here to fill in our online form. 

ACFA member, Shelter Bristol, offers free, expert housing advice to anyone – no matter what their situation.

Founded in 1997 ACFA member, South Bristol Advice Services (SBAS), is an independent charity helping local residents with advice and information on Welfare Benefits and Debt.

ACFA member, South Gloucestershire Citizens Advice, aims to provide the advice people need for the problems they face and to improve the policies and practices that affect people’s lives.

ACFA member, St Pauls Advice Centre (SPAC), offers specialist level advice around Debt and Welfare Benefits issues including income, health and housing Benefits, as well as representation for Social Security Tribunal hearings.

ACFA member, Talking Money, was registered as an independent charity in February 1990, dedicated to improving lives by tackling financial problems.

An independent voluntary and community sector infrastructure organisation, working primarily across Bath and North East Somerset, Bristol, North Somerset, South Gloucestershire and Somerset.


ACFA member whose volunteers support litigants in person; it does not offer legal advice, but provides practical guidance and emotional support to help clients solve their problems.

The guidance provided by ACFA affiliate member, University of Bristol Accommodation Office, can help students with all issues related to choosing and living in privately rented accommodation.

WECIL is a user-led organisation run by and for disabled people in Bristol offering a disability information and advice service in Bristol and surrounding areas. WECIL's innovative services aim to empower disabled people and enable them to live independently and participate to whatever level they choose in the community as valued and equal citizens. 

The Social Model of Disability underpins everything they do, and to this end, all their work is about designing and delivering services that remove barriers faced by disabled people, giving them the opportunity to gain choice and control over their lives.

Affiliate ACFA member, Wessex Water is a regional water and sewerage business serving 2.7 million customers across the south west of England including Dorset, Somerset, Bristol, most of Wiltshire and parts of Gloucestershire and Hampshire. 

ACFA member, WE Care & Repair, is an award winning Home Improvement Agency helping people over 60 and disabled people of any age to continue living independently.

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